If your issue is not resolved after you install the latest Windows and Office updates, go to method 2. To install the latest Microsoft Office updates, see Update Office and your computer with Microsoft Update.įor list of the latest Office updates, see Office Updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. You might have to set Windows Update to automatically download and install recommended updates. Resolution Verify or install the latest updates If you try one of these methods and it does not help, go to the next method. Use the following methods in the order in which they are presented. This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word.